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Genesis 34 tells about Shechem's rape of Dinah and the events that follow. 34:5 says that Yaakov heard ( שָׁמַע) about this (and didn't act immediately).

He didn't hear it from Dinah because she didn't come home (her brothers go to rescue her later). Shechem and Chamor came to negotiate a wedding, but the text implies that came after Yaakov heard. How did Yaakov hear?

Is there something in the text that tells us how he heard? Is there reason to believe that the text reports things out of order? Is there something about customs of that time and place that is relevant?

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John Gill speculated:

The report of this was brought him very probably by one of the maids which attended her to the city; for it was hardly to be thought that she should go thither alone.

But this doesn't seem particularly authoritative or to rise much above a WAG. The text itself does concern itself much with this particular detail. Presumably the reason it skips over this is because Yaakov's hearing of the rape was not as surprising as his unusual reaction to it. As the NET Bible notes:

The expected response would be anger or rage; but Jacob remained silent. He appears too indifferent or confused to act decisively. When the leader does not act decisively, the younger zealots will, and often with disastrous results.

We do know that Yaakov's sons heard of the event independently:

And the sons of Jacob came in from the field when they heard it; and the men were grieved, and they were very wroth, because he had wrought a vile deed in Israel in lying with Jacob's daughter; which thing ought not to be done.—Genesis 34:7 (JPS)

It's not entirely clear, by the way, who "the men" refer to here. It might be Yaakov's sons as opposed to his daughters since "the sons of Jacob" could also include his daughters. But it seems more likely that the group of men who were grieved include both Yaakov's sons and their companions. Since they were a pastoral people, it would likely have included men that were called servants (but would probably be closer to what we would call "employees"). One of these men are likely candidates for who brought word of Dinah's defilement. Presumably he would have gone first to Yaakov and, when he didn't respond, hurried to the men in the field.

The author of Genesis did not speculate on who brought the news because it would have been obvious to readers that once the news reached some member of Yaakov's household, it would certainly get to the patriarch very quickly. We might think of how quickly we find out about some tragedy in our own extended families.

Dinah's assaulter is called "Shechem the son of Hamor the Hivite, the prince of the land" and Shechem is said to have approached Hamor asking to marry Dinah before Yaakov heard the news. So while the defiling act might have been unobserved, there's a good chance that Shechem's desire to marry Dinah was very public. We don't know why Dinah came to Hamor's city, but it seems likely the trip into town was taken by several of her father's people. So to get back to Gill's speculation, it could very well be one of his servants who fled the city with the bad news.

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There is no indication in the text as to when Dinah was born; perhaps she was the youngest of Jacob's children by Leah. If she was a very young girl, then the only other female contemporary in the clan at that time was Serah, who was the daughter of Asher and therefore Dinah's second cousin (Gen 46:17; Num 26:46; and 1 Chr 7:30). As the ONLY two female offspring in the ENTIRE clan at that time (all the others were sons!), could Serah and Dinah have traveled together that day, and therefore was it Serah who had returned and reported to Jacob all that had happened to Dinah?

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